Please fill out the email form in English or Japanese. We may not be able to respond to inquiries where the form is completed in languages other than these. Guidelines to consider when making a reservation:
We pride ourselves on offering a tranquil setting where all our valued guests can savor traditional Japanese delicacies. To ensure the enjoyment and comfort of all, we kindly ask guests to be considerate of their surroundings and avoid actions such as speaking loudly, moving around the restaurant without approval, or creating any disruptions. Should you have any specific preferences concerning ingredients or dishes, we would be most appreciative if you could share them with us in advance. While we always strive to fulfill every wish, please understand that without prior notification, there might be instances when we're unable to meet certain requests. For any changes or cancellations to your reservation, we would be grateful if you could inform us via email at least one day in advance of your intended visit. We understand that plans can change, but please be aware that cancellations on the day or no shows may be subject to a cancellation fee. Your understanding and cooperation are greatly valued, and we look forward to welcoming you to our establishment.
We will respond to your reservation request within 48 hours (excluding weekends). If you do not receive a response, please contact: 2310-gin@dineout-kasai.com For any other inquiries, please contact us at the above email address (in English or Japanese).